Privacy Policy

Account & Order Details

When you shop with us, we collect the basics needed to process your order — your name, email, phone number, and shipping address.

Browsing Information

We collect general usage data like pages visited and device type to help us improve the website experience for you.

Simply put, we use your information to process your orders, deliver your products, send you order updates, and improve our store. We may also send occasional promotional offers, but only if you opt in — and you can unsubscribe anytime.

We never sell your personal information. We only share what's necessary with trusted partners to run our store:

Payment Processing

Your payment is handled securely by our PCI-DSS compliant payment partner. We never store your card or bank details on our servers.

Shipping & Delivery

Your name, phone number, and address are shared with our delivery partner so your order reaches you safely.

Account Security

We use a trusted authentication service to keep your account safe and your login secure.

All data on our website is transmitted over encrypted (SSL/TLS) connections. Payment processing is handled entirely by our payment partner — we never see or store your full card details. Access to customer data is limited to authorised team members only.

You are in control of your data. Here's what you can do:

View & Update

Access and edit your personal information anytime from your account settings.

Delete Your Data

Request deletion of your data by emailing us. We'll process it within 30 days.

Unsubscribe

Opt out of promotional emails anytime using the unsubscribe link or by contacting us.

Questions or Concerns

Reach out to us at hello@rainyx.com — we'll respond within 48 hours.

We use cookies to keep things running smoothly:

Essential

Needed for your cart, login, and basic site functionality.

Analytics

Help us understand how people use our site so we can make it better.

Preferences

Remember your settings like dark mode and recently viewed products.

You can manage cookies through your browser settings.